Data at your fingertips

Real-time insights for faster decisions

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Instant updates

Always stay up-to-date with live data flowing directly into your dashboard. Track changes as they happen.

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Customisable views

Tailor your dashboard to show the metrics that matter most. Create multiple views for different team members or purposes.

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Collaborative tools

Easily share your insights with the team. Comment, edit, and collaborate on reports without leaving the platform.

Actionable insights

Turn complex data into simple decisions

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Automated reports

Save time with automated, scheduled reports. Get the insights you need, delivered straight to your inbox.

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Trend analysis

Discover patterns and trends in your data effortlessly. Visualise historical data to forecast future performance.

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Interactive charts

Dive deeper into your data with interactive charts. Hover and click for more detailed insights and breakdowns.

Seamless integration

Connect to your fave tools in minutes

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Quick setup

Get started fast with easy integrations. Connect your existing tools and platforms with just a few clicks.

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Data synchronisation

Keep everything in sync. Torch ensures that data flows seamlessly between all your connected apps, so nothing is ever out of date.

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No-code integrations

No need for technical expertise. Set up integrations without writing a single line of code, making it accessible to everyone on your team.

FAQs

Answers to questions you might have about Erfolk.

How do I know that outsourced professionals will understand my business and industry?

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The Erfolk team has decades of experience across dozens of business sectors.  These include B2B, Tech, SaaS, Finance, Banking, Automative, Energy, Software, Hardware, Manufacturing, Media, Retail, Telco, Healthcare, Insurance, Pharma, AgChem, Logistics, Biotech, and much more.  If we don't understand your business, we will say so, no hard feelings.

Will outsourcing mean losing control over my marketing strategy?

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No.  Everything we make for you is owned by you, and is fully documented and accessible for you in our secure online project management portal. You can keep this access for as long as you like, for a small annual fee.

What happens if I’m not satisfied with the results?

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If you have a problem, tell us right away, and we'll fix it. Our mutual success is based on effective communication at every step.  As well, every Erfolk marketing project includes a service and satisfaction guarantee. You'll find the full details in your service agreement.

How do I track the progress and performance?

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With Erfolk, you receive project management system access, reports, and/or online meetings to review ongoing progress, performance, and results. These are adjusted so they meet your reporting requirements and meeting availability.

Do you fully integrate with my team?

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Yes. We integrate and interface with your existing leadership and internal teams to ensure a full end-to-end solution.  In rare cases where this isn't possible, we'll tell you right away.

Can I outsource only specific marketing tasks or do I need to commit to a full-service package?

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We are happy to help you with specific tasks, or an all-inclusive solution, with a minimum service period of 1 day as shown on the pricing page. Kindly refer to the pricing section for details.

What level of involvement is required from me or my team during the process?

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While we recommend a minimum of 1 monthly online meeting, that's up to you. If you're busy, we're happy to take full ownership of all the defined responsibilities.  If you'd like to be regularly involved or give approval at various control points, it's simple and easy thanks to our online project management portal, where you gain access to all projects, information, and statuses.

How do you handle sensitive company data and ensure confidentiality?

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Working with big enterprise and well-funded startups alike, we take seriously your need for security, integrity, and confidentiality. Any and all information you share with us is handled with the utmost care, including secured systems, protocols, and trained personnel.  Marketing materials which are to be released publicly go through multiple levels of QA, QC, and release control.  Full details of our certified systems, personnel, and compliance processes are available upon request.

What if my needs change or I want to scale up or down?

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Your service agreement is for a 1 day or 30 day service period, with flex adjustments on a month-to-month basis.  Fast and flexible down- and upscaling is one of the key advantages of high-quality outsourcing, so you get both faster results and a better ROI than hiring your own staff.

Are there any hidden fees or long-term contracts?

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No. With each project you will see the all-inclusive project price in your service agreement. Most service periods are 1 day or 30 days.  Once we get working together, you can request a longer-term service period with discounted pricing.

How quickly can you start working on my marketing projects?

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Depending on current bookings, we can usually start your project within 1 week. Contact us for details and we'll do our best to accelerate your project.

Do I have a dedicated point of contact to manage my account?

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Yes. All our services include a dedicated project manager for your projects, at no additional charge.

How do you manage deadlines to ensure timely delivery?

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Timelines and deadlines are fully documented and tracked in our online project management system, where you gain access to see details, deliverables, and status.  This ensures that every project and process is well-planned in advance and delivered on time.

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